Visits by scheduled appointment only
Eye Care Center of Lake County, Ltd.
310 S. Greenleaf Street, Suite 209
Gurnee, IL 60031-5708
Phone 847-244-1657 Fax: 847-244-5122
No Fragrances-Masks required
Welcome Puja H. Desai, O.D., FAAO
See more information under our Doctors tab.
computer upgrade
Our computer system for practice management, electronic medical records, optical management and patient portal (now called Medfusion) has been updated to meet current Federal, State, Local and insurance carrier guidelines. We are aware that there are some areas of concerns especially with patient portal-Medfusion that we are working with NextGen Healthcare to resolve these concerns Your patience and understanding is greatly appreciated. If you have any questions or concerns, please contact our office 847-244-1657.
VErnon HIlls Temporarily-Closed Feb-apr 2023
Vernon Hills will be temporarily closed from 02/01/2023-04/30/2023
Appointments are available in our Gurnee Office location-call 847-244-1657 for an appointment
corona virus (COVID-19) update
PROTOCOL AND PROCEDURES
Due to the Corona virus (COVID-19) we will follow CDC, Federal, State and Local Guidelines for re-opening. The health of our patients, doctors and staff is our top priority. As a result, we wanted to take the time to remind you of the precautions we are taking to ensure the entire community is safe. Masks and Social distancing still in place-please keep 6 feet apart.
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STEPS WE ARE TAKING TO ENSURE YOUR SAFETY
_____________________________________________________________________IIf you are sick or have been exposed to someone with a positive COVID-19 test, we ask that you please reschedule your appointment. If you come to the office, we will ask that you reschedule your appointment and will not be seen. This is for everyone's safety. We will continue to monitor for any updated guidelines with https://www.lakecountyil.gov/4377/Coronavirus-Disease-2019-, CDC, Federal and State guidelines.
APPOINTMENT ONLY---NO WALK-INS. We have resumed regular hours. Check under "office hours" for any exceptions.
If you are a new patient-please print and complete all patient registration forms which are available on our website under forms.
1) Arrive at your scheduled appointment time. Do not come earlier as we are limiting the number of people in the waiting room at one time. Social distancing of 6 feet will continue to be implemented.
2) To pick up glasses or contacts already ordered=-please call to confirm received and for appointment (curbside pick-up/dispensing).
If you have a current glasses prescription or contact lens prescription and
you would like to place an order, please call the office to schedule an
appointment with the optician.
3) COVID-19 Screening questionnaire daily.
4) Temperature check upon arrival.
5) Patients and staff will be required to wear facial covering/mask while at practice.
6) Hand washing with soap and water available as well as hand sanitizer.
7) )Personal Protective equipment (PPE) (masks, gloves, face shields, safety glasses etc.) will be worn by staff members as deemed necessary.
8) Frame selection safety: sanitized trays will be provided for patients to place frame selections. Our staff will disinfect all frames.
Thank you for the opportunity to be your eye care providers.
Our Doctors
Optical Dispensing Glasses and Contacts
About Your First Visit
Both Ophthalmology and Optometry physicians are on staff.
Staff are bilingual Spanish .
Medication refills: please have your pharmacy fax request to (847) 244-5122
About Your First Visit
Optical Dispensing Glasses and Contacts
About Your First Visit
In advance, you may print out and complete the new patient packet located in the Patient Forms section of this website. Patients under the age of 18 must be accompanied by a parent or legal guardian.
Please bring your government issued photo id and your insurance card(s) to every visit.
There is a $25.00 fee for any "no show" or less than 24 hour appointment cancellations
Gurnee Office Location
**If using GPS enter address:
222 S. Greenleaf, Gurnee, IL 60031 as we are among a group of medical buildings and this is the main entrance.
Optical Dispensing Glasses and Contacts
Optical Dispensing Glasses and Contacts
Optical Dispensing Glasses and Contacts
We have a variety of frames for patients to choose from. Examples are Rayban, Nike, Coach, Jimmy Choo, Versace, Calvin Klein, Parada, Kate Spade, Anne Klein, Bebe Joseph Abboud, Chesterfield, BAM, Ocean Pacific, Lady Daniele, Fregossi, Ellen Tracy, Cole Haan, Steve Madden, Flexon, Nautica, Lacoste, Rag & Bone, and many more.
If you do not have vision insurance we can help you sign up with Vision Service Plan-ask staff member for assistance or you can visit the VSP website:
Emergency Care
Emergency Care
Optical Dispensing Glasses and Contacts
For medical emergencies please call 911 or go to the nearest emergency room.
Patients should call our office to speak with a staff member for medical concerns. After business hours, our answering service is available 847-244-1657 to route your call to a member of our on-call patient care team.
Insurance
Emergency Care
Insurance
Please bring your current insurance card (s) at every visit and government issued photo id. We participate in most major insurance companies. However, it is very important that you understand your specific insurance policy and adhere to any requirements such as obtaining a referral prior to your appointment. Please call your insurance company or if you are an HMO patient call your primary care doctor for any questions about your policy.
Financing
Emergency Care
Insurance
We have excellent financing options at Eye Care Center of Lake County, Ltd. that make optical or cataract surgery affordable with almost any budget. Through the use of our financing partner, ALPHAEON Credit, we can help you find a plan that fits your needs.
